If you run an online store, chances are you’re losing money every single day—and you may not even realize it.
According to the Baymard Institute, the average cart abandonment rate across industries is 69.99% in 2025. That means for every 100 shoppers who add products to their cart, about 70 leave without buying.
Now imagine recovering even 10% of those abandoned carts. That’s a huge revenue opportunity—without spending extra on ads or new traffic.
That’s where abandoned cart emails come in. These emails are automatically sent to users who left products in their cart without completing the checkout. And they work. A study by Moosend found that abandoned cart emails have an open rate of 45% and a click-through rate of 21%, with 50% of those who clicked going on to purchase.
The bottom line? If you’re not sending abandoned cart emails, you’re leaving money on the table.
And if you’re using WordPress + WooCommerce, the easiest way to fix this is with FluentCRM—a native email marketing automation plugin designed specifically for WordPress users. It allows you to set up personalized, automated cart recovery emails without any monthly fees.
👉 Start Using FluentCRM for Abandoned Cart Recovery
2. What Is an Abandoned Cart Email? (And What Should It Include?)
An abandoned cart email is a follow-up message sent to a user who adds items to their shopping cart but doesn’t complete the purchase.
These emails act like a friendly reminder: “Hey, you left something behind—want to come back and finish your order?”
But the best abandoned cart emails don’t just remind—they convert.
Here are the key elements every effective abandoned cart email should include:
- Customer’s name – Personalization improves open and click-through rates.
- Product details – Include image, name, and price of items left in the cart.
- Urgency triggers – Phrases like “Selling fast” or “Only a few left” drive action.
- Discounts or offers – Optional, but effective (10–15% off can boost conversions).
- Clear CTA – One main button: “Return to Cart” or “Complete Your Purchase”.
- Social proof – Show reviews, testimonials, or trust badges.
- Mobile optimization – Over 60% of email opens happen on mobile (Litmus, 2025).
These elements work together to re-engage the shopper and guide them smoothly back to checkout.
FluentCRM makes all of this easier by allowing you to insert dynamic data into your email content. You can show the exact product the user abandoned, display their name, and tailor the message based on whether they’re a new visitor or repeat customer.
💡 Pro Tip: With FluentCRM, you can also tag users based on their cart behavior and create custom email flows for each type—first-time abandoners, repeat abandoners, high-ticket abandoners, etc.
3. How to Set Up Abandoned Cart Emails in FluentCRM (Quick Overview)
One of the most powerful features of FluentCRM is its WooCommerce integration. Once connected, it can track cart behavior, customer purchases, and product data—allowing you to build precise automation workflows.
Here’s a quick overview of how to set up an abandoned cart email sequence using FluentCRM:
Step 1: Connect WooCommerce with FluentCRM
Once you install FluentCRM, it will detect WooCommerce automatically. You can now track users who add items to their cart and abandon it before checkout.
Step 2: Tag Abandoned Cart Users
Use automation triggers to tag users who abandon their cart. For example:
- Trigger: “User added item to cart but didn’t complete purchase in 1 hour”
- Action: “Apply tag: abandoned_cart”
Step 3: Create an Email Automation Funnel
You can create a 2- or 3-step sequence like this:
- Email 1: Friendly reminder after 1 hour
- Email 2: Follow-up with social proof after 12 hours
- Email 3: Last call with discount after 24 hours
Each email can pull the product name, image, and link dynamically using FluentCRM’s merge tags.
Step 4: Track & Optimize
FluentCRM gives you open rate, click-through rate, and revenue attribution inside your WordPress dashboard—no third-party analytics tool needed.
📌 And the best part? You don’t need Zapier, Mailchimp, or any external plugin. FluentCRM does it all from your own website—secure, cost-efficient, and scalable.
👉 Click Here to Get FluentCRM and Start Recovering Lost Sales
10 Best Abandoned Cart Email Examples (with Fixes & Use Cases)
Let’s look at what actually works in 2025—and how you can copy these tactics in FluentCRM without needing third-party services or monthly tools.
📨 Example 1: The Friendly Nudge
Subject Line: “Oops, did something distract you?”
Preview Text: “Your cart is waiting—and we saved it for you.”
Why It Works:
This is the most basic—and still one of the most effective—abandoned cart emails. It’s polite, friendly, and offers an easy path back. It reminds without pushing. According to SaleCycle, simple cart reminders recover up to 10% of lost sales.
Key Elements:
- Friendly tone
- Clear product summary
- CTA: “Return to My Cart”
- No pressure or discount yet
How to Do It in FluentCRM:
- Use the “Cart Abandoned” trigger with a 1-hour delay
- Insert dynamic product image, name, and price using FluentCRM merge tags
- Add a single button: “Complete My Purchase”
💡 Pro Tip: Add a fallback message in case product data is missing—FluentCRM allows conditionals for this.
🕒 Example 2: The Urgency Trigger
Subject Line: “Only 1 Left – Complete Your Purchase Now”
Preview Text: “We’d hate for you to miss out…”
Why It Works:
This taps into FOMO (Fear of Missing Out)—a powerful motivator. A study by Experian shows urgency-based emails have a 2x higher conversion rate compared to standard reminders.
Key Elements:
- Urgent subject line
- Highlight low inventory or limited-time availability
- Fast action CTA
How to Do It in FluentCRM:
- Create an automation with a 12-hour delay post-cart activity
- Use a conditional block: “If stock level is below X, show urgency message” (requires WooCommerce product meta setup)
- Include CTA like “Buy Now Before It’s Gone”
📌 Optional: Add a countdown timer with FluentCRM-compatible shortcode plugins like Countdown Timer Ultimate
🎁 Example 3: The Incentive Hook
Subject Line: “Here’s 10% Off – Just for You”
Preview Text: “Let’s complete your order with a little gift…”
Why It Works:
Sometimes, people just need a nudge. Adding a small discount (5–15%) in the second or third email has proven to recover up to 20% of abandoned carts (Barilliance, 2024).
Key Elements:
- Personalized greeting
- Coupon code (“WELCOME10”)
- Reminder of product benefits
- Time-limited offer
How to Do It in FluentCRM:
- Create a tag-based automation: Add tag
abandoned_cart_offer
after 24 hours - Send email with dynamic coupon using WooCommerce’s native coupon system
- Add timer or CTA urgency like “Valid for 24 hours only”
👉 Recover Abandoned Carts with Smart Discounts Using FluentCRM
⭐ Example 4: The Social Proof Email
Subject Line: “You’re Not Alone—Others Love This Too”
Preview Text: “Here’s what happy customers are saying…”
Why It Works:
Adding reviews or testimonials increases trust. In fact, 92% of consumers read reviews before making a purchase (according to Trustpilot, 2025). Social proof in an abandoned cart email reassures the buyer that the product is worth completing the purchase.
Key Elements:
- 5-star review or user-generated quote
- Product photo + name
- CTA: “See Why Customers Love It” or “Buy Now”
How to Do It in FluentCRM:
- Use WooCommerce review shortcode or dynamic merge block in your email content
- Manually or automatically pull top review snippets via custom fields
- Use conditional logic in FluentCRM to show a review if it exists for the product left behind
📌 Tip: Add trust badges (free shipping, easy returns, secure checkout) for extra impact.
😂 Example 5: The Humor Angle
Subject Line: “Was It Something We Said?”
Preview Text: “We’re not clingy… but your cart misses you!”
Why It Works:
Humor disarms hesitation. When done right, it improves open rates and brand recall. It works especially well for consumer brands or startups with casual voice. Emails with a humorous tone get higher read time and 12% more click-throughs (Mailchimp internal study, 2024).
Key Elements:
- Playful, on-brand tone
- Funny image or GIF
- Lighthearted CTA: “Take Me Back” or “Reunite with My Cart”
How to Do It in FluentCRM:
- Use FluentCRM’s visual email builder to insert a meme or animated GIF
- Personalize the copy with the customer’s first name using
{contact.first_name}
- Trigger this email on day 2 or day 3 for leads that didn’t respond to earlier ones
💡 Use tools like Giphy or Canva to source brand-safe GIFs. Upload directly to FluentCRM’s media library.
🛍️ Example 6: The Product-Focused Reminder
Subject Line: “Still Thinking About the Blue Sneakers?”
Preview Text: “They’re still in your cart—here’s a quick look again.”
Why It Works:
This email focuses solely on the product left behind—its features, benefits, and maybe a lifestyle image. For high-ticket or interest-based items (shoes, gadgets, etc.), seeing the product again can rekindle intent. A focused reminder works well after a long decision window (e.g., after 24–48 hours).
Key Elements:
- Product photo, name, and price
- Short paragraph about the benefits (not features)
- Link back to cart
How to Do It in FluentCRM:
- Use WooCommerce + FluentCRM to pull dynamic product data
- Set up an automation to trigger this email 48 hours after abandonment
- Add conditional content for product type, category, or price (e.g., different tone for luxury items)
👉 Use FluentCRM to Personalize Product Reminders Automatically
🔁 Example 7: The Reminder Sequence (3-Step Funnel)
Subject Line (Email 1): “Still There?”
Subject Line (Email 2): “Here’s 10% Off—Just in Case…”
Subject Line (Email 3): “Final Call: We’re Releasing Your Cart”
Why It Works:
Single emails are easy to ignore. But a smart email sequence—spaced out with increasing urgency—captures different buyer intents. Klaviyo’s 2024 ecommerce study found multi-step abandoned cart sequences convert 29% more than single-email attempts.
Typical Flow:
- Email 1 (1 hour): Simple reminder
- Email 2 (12 hours): Add incentive (discount or review)
- Email 3 (24–48 hours): Scarcity + final nudge
How to Do It in FluentCRM:
- Build a visual automation funnel with delays between each email step
- Add tags like
abandoned_cart_stage1
,stage2
, etc., to track progression - Use goal blocks to end automation early if user returns and purchases
- Include conditional discounts in only the second email to preserve profit margin
💡 You can even A/B test timing or subject lines by branching your automation.
🛒 Example 8: The Cross-Sell Nudge
Subject Line: “While You’re Thinking… You Might Like These Too”
Preview Text: “We picked these just for you based on your cart.”
Why It Works:
Cross-selling in cart recovery isn’t obvious—but it’s highly effective. If the customer isn’t sold on what’s in their cart, showing related or better-rated alternatives can keep them engaged. According to Adobe’s 2024 report, cross-sell emails have a 13% higher average order value (AOV).
Key Elements:
- Products from the same category or complementary items
- Small gallery layout (3–4 suggestions)
- Soft CTA: “Browse Similar Items” or “Add to Cart Instantly”
How to Do It in FluentCRM:
- Tag users based on product categories (via WooCommerce + FluentCRM data)
- Use conditional blocks to display alternate product suggestions based on tags
- If using a product catalog plugin, pull items dynamically via shortcode or HTML
👉 Recover Carts and Boost AOV with Cross-Sell Automations in FluentCRM
📱 Example 9: The Mobile-Optimized Email
Subject Line: “Just 1 Tap Away from Checkout”
Preview Text: “Easy mobile checkout for what’s still in your cart.”
Why It Works:
Over 60% of all ecommerce emails are opened on mobile (Litmus, 2025). If your email looks bad on phones—too much text, broken layout—it won’t convert. Mobile-first abandoned cart emails are lean, visual, and action-focused.
Key Elements:
- Large product image
- Big tap-friendly button
- Minimal text and whitespace
- Quick-loading product page
How to Do It in FluentCRM:
- Use the built-in responsive email builder (auto-optimizes for mobile)
- Preview emails on mobile layout before sending
- Ensure CTA button has at least 44px height (recommended tap zone for mobile UX)
💡 Avoid large images or custom fonts that increase load time. Compress before uploading to FluentCRM.
👤 Example 10: The Personal Note from the Founder
Subject Line: “Can I Help With Your Order?”
Preview Text: “I noticed you didn’t check out. Anything I can do?”
Why It Works:
People respond to people—not brands. This kind of email feels personal, intentional, and builds trust. It’s especially effective for small brands or solo entrepreneurs. In fact, emails that look like they come from a real person (not marketing) have 23% higher reply rates (Campaign Monitor, 2024).
Key Elements:
- First-person voice from the founder or customer success rep
- Tone of helpfulness, not pushiness
- Option to reply with questions or click to complete order
- Plain-text style works best
How to Do It in FluentCRM:
- Set email “From Name” as the founder or CEO (e.g., “Ravi from YourStore”)
- Write the email in plain text format—skip the graphics for authenticity
- Trigger after 48 hours or as a final fallback if other emails didn’t convert
- Add dynamic customer name and cart summary with merge tags
💡 You can also track replies within FluentCRM and tag users based on response for future follow-ups or support.
👉 Use FluentCRM to Send Personalized Follow-Ups Like a Founder
💡 Bonus Tips to Improve Abandoned Cart Email Performance
Implementing the right email type is only the first step. To maximize your cart recovery rate, here are some proven tactics that you can apply—especially when using FluentCRM:
✅ 1. Send at the Right Time
Don’t wait too long. The first email should go out within 1 hour of abandonment. Send follow-ups at 12 and 24 hours.
Why? Cart intent fades fast—timing is key.
✅ 2. Use One Clear CTA
Avoid multiple links. Stick to a single CTA button—“Return to My Cart” or “Complete Purchase.” Too many options cause drop-offs.
✅ 3. Test Subject Lines
Your best email won’t get read if the subject line flops. Test versions with:
- Curiosity (“You forgot something…”)
- Urgency (“Only 1 left”)
- Personalization (“Your cart, Ravi?”)
FluentCRM allows automation branching so you can easily split-test subject lines.
✅ 4. Add Social Proof and Trust Signals
Include reviews, security badges, and payment icons. These boost trust, especially for first-time customers.
✅ 5. Mobile-First Always
Over 60% of users check emails on mobile. Make sure all your designs are responsive. FluentCRM’s visual builder takes care of this automatically.
🔚 Final Thoughts: Don’t Let Carts Go Cold
Abandoned cart emails aren’t optional in 2025—they’re essential. With ecommerce competition rising and ad costs soaring, recovering lost sales from existing visitors is one of the smartest, most cost-effective growth strategies available.
As you’ve seen from these 10 examples, the most effective abandoned cart emails aren’t generic—they’re:
- Timely
- Personalized
- Action-driven
- Built on trust, urgency, or relevance
And the good news? You don’t need an expensive third-party tool to implement these.
With FluentCRM, you can create:
- Automated abandoned cart sequences
- Dynamic product blocks using WooCommerce data
- Conditional offers, cross-sells, and coupon logic
- Fully responsive and brand-consistent email designs
—All inside your WordPress dashboard.
💡 Whether you’re running a small WooCommerce store or scaling up, FluentCRM gives you total control over email marketing—without monthly fees or platform lock-in.
🎯 Ready to Turn Abandoned Carts into Sales?
👉 Click Here to Get FluentCRM and Start Recovering Lost Revenue
❓FAQs on Abandoned Cart Emails and FluentCRM
What is an abandoned cart email and why is it important?
An abandoned cart email is a follow-up message sent to a potential customer who added products to their cart but didn’t finish the checkout process. These emails are crucial because nearly 70% of all online shopping carts are abandoned, and without a follow-up strategy, those potential sales are lost. A well-crafted abandoned cart email can re-engage the customer, address their hesitation, and bring them back to complete the purchase.
How many abandoned cart emails should I send?
Most successful brands send a sequence of two to three emails. The first email usually goes out within an hour of abandonment, the second after 12 hours, and the final one within 24 to 48 hours. This approach ensures that you stay on the customer’s mind without being pushy. Tools like FluentCRM make this process easy to automate with visual workflows and custom delays.
Does FluentCRM support WooCommerce abandoned cart tracking?
Yes, FluentCRM integrates directly with WooCommerce and allows you to track when a user adds items to their cart but doesn’t complete the purchase. It can automatically trigger an abandoned cart email sequence based on this behavior, pulling in product details such as name, image, and price, so you can send personalized, timely emails that encourage recovery.
Can I offer dynamic discounts in FluentCRM abandoned cart emails?
You can absolutely offer dynamic discounts using FluentCRM in combination with WooCommerce. You can create personalized coupon codes, set expiration dates, and insert them into your emails using merge tags. This allows you to present offers like “10% off if you check out within the next 24 hours,” which adds urgency and often increases conversions.
Is FluentCRM better than other email tools for abandoned cart recovery?
If you are using WordPress and WooCommerce, FluentCRM is a better option because it runs directly inside your WordPress dashboard. You don’t need to rely on external tools or pay monthly fees. It gives you complete control over your automation, segmentation, and email design while storing all data locally. Compared to platforms like Klaviyo or Mailchimp, FluentCRM is more affordable, faster to configure for WooCommerce, and doesn’t require syncing data across multiple services.
What happens if a user completes their purchase after the first email?
When a customer completes their purchase after receiving the first email, FluentCRM automatically detects the purchase event. If your automation sequence has a goal condition set—such as “purchase completed”—the user will be pulled out of the abandoned cart sequence immediately. This avoids redundant emails and ensures that only relevant messages are delivered, improving customer experience.
Can I personalize abandoned cart emails with customer names and product info?
Yes, FluentCRM allows full personalization using dynamic fields known as merge tags. You can address users by their first name, mention the specific product they left behind, and even include images or links to those products. This kind of personalization has been shown to significantly increase open rates and click-through rates by making the email feel tailored and relevant to each recipient.