Bluehost Vs Liquid Web Comparison 2024: Which Is Best Hosting?

Bluehost Review 2023

• Overall Rating (4.75/5)
• Types of Hosting (4/5)
• Hosting Features (4.25/5)
• Disk Space (5/5)
• Uptime (4/5)
• Help and Support (5/5)
• Value For Money (5/5)

GreenGeeks Review 2023

• Overall Rating (4.45/5)
• Types of Hosting (4/5)
• Hosting Features (4.25/5)
• Disk Space (5/5)
• Uptime (3.5/5)
• Help and Support (5/5)
• Value For Money (4/5)

Bluehost stands out as one of the most popular choices in the web hosting world, especially amongst WordPress users. Founded in 2003, it powers over 2 million websites globally. Its reputation has been built on solid customer service and an easy-to-navigate platform that makes web hosting accessible for beginners and small businesses. The hosting provider also takes pride in its official recommendation from WordPress.org, underlining its proficiency in managing WordPress websites.

On the other side of the ring, we have Liquid Web, founded in 1997 and hosting over 500,000 sites, known for its robust, managed hosting solutions geared towards businesses and professionals with higher performance needs. Liquid Web shines when it comes to providing tailored, high-performance, managed hosting services with a focus on superb customer support, termed “The Most Helpful Humans In Hosting.” It thrives by offering solutions that scale with the customer’s business, ensuring that as your site grows, your hosting can keep pace.

One of the pivotal reasons for Bluehost’s immense popularity among beginners is its uncomplicated interface and usability. When you start, a guided tour and a series of prompts will assist you in navigating through their platform, ensuring a hassle-free setup even for those with little to no technical skills. Moreover, it offers a one-click WordPress installation and automatic updates, allowing users to concentrate more on content creation and business management than on technical backend tasks.

Liquid Web, while catering mainly to a more technically adept audience, does not compromise on ease of use. With its custom dashboard, managing websites, domains, and emails becomes a streamlined process. Furthermore, Liquid Web provides an array of user-friendly tools and features, such as automatic daily backups and updates. The standout point, however, is its remarkable customer service, with skilled technicians available 24/7 to help navigate through any challenges you might encounter.

Budget-friendly and competitive, Bluehost’s pricing is one of its most attractive features for small businesses and individuals. Its shared hosting plans start at just $2.95/month (with a 36-month term), which is inclusive of 50 GB SSD storage, unmetered bandwidth, and a free SSL certificate. It’s a cost-effective solution for those looking to start a website with minimal investment while still enjoying a range of robust features and reliable performance.

Liquid Web positions itself as a premium, managed hosting provider and its pricing reflects that. The starting price for its managed WordPress hosting is $19/month, offering 15 GB of storage and 2 TB of bandwidth. Given the advanced features, high-performance hardware, and exceptional customer support, it delivers significant value for businesses and professionals who require a more robust and scalable hosting solution and are willing to invest in quality.

Speed and uptime are crucial in retaining visitors and ensuring smooth operations of an online venture. Bluehost provides a 99.9% uptime guarantee and implements various technologies, like the use of SSDs and a Content Delivery Network (CDN), to enhance the speed and reliability of the websites it hosts. With server locations across the globe, it enables businesses to serve their website swiftly to various geographical locations, ensuring that user experience isn’t compromised.

Liquid Web prides itself on its spectacular 100% uptime guarantee and remarkably fast page loading times. With its fully managed hosting, it utilizes high-performance technologies like PHP7, SSD storage, and Nginx to deliver superior speed. The company also employs data centers in the US and EU, equipped with redundant power and cooling, to ensure uninterrupted service for its hosted websites. Particularly for eCommerce and high-traffic sites, such consistent performance can translate into enhanced user experience and ultimately, higher conversions.

Safety is paramount in the digital space, and Bluehost ensures a secure environment for your website. Offering a free SSL certificate even with its basic plans, Bluehost provides a secure connection for any kind of online transaction. They perform regular daily backups to safeguard data and provide SiteLock, which scans your website for malware and vulnerabilities, though at an additional cost. In terms of server security, Bluehost integrates RAID protection to safeguard your data even in the case of hardware failure.

Security at Liquid Web is formidable. With an emphasis on ensuring the utmost safety for user data, they provide free SSL certificates, automatic daily backups, and real-time monitoring to keep an eagle’s eye on potential threats. DDoS attack prevention, vulnerability scanning, and a dedicated server secure enhancement are among the features designed to safeguard your website. The inclusion of these protective measures in every plan ensures that security is not something you’ll need to lose sleep over.

Support is a pivotal aspect of Bluehost’s offering, with a plethora of helpful resources, including 24/7 live chat and phone support, a vast knowledge base, video tutorials, and forums. Bluehost takes customer support seriously and, despite occasional mixed reviews, generally provides helpful and responsive service. The waiting time might vary, but their staff is known for being friendly and providing aid in resolving issues.

Liquid Web arguably has one of the strongest support systems in the hosting world, offering 24/7/365 support by phone, chat, and email. They guarantee an initial response time of just 59 seconds for phone and chat, which is outstanding. Touted as “The Most Helpful Humans In Hosting”, they not only assist in troubleshooting but also advise on account optimization. This spectacular customer service and guidance establish Liquid Web as a powerhouse in the realm of customer support.

Bluehost operates its servers from a data center located in Utah, USA. The 50,000 square foot facility is armed with UPS power, diesel generators, and round-the-clock monitoring by in-house technicians to manage the performance and security of the servers, ensuring optimal operation. Although the company doesn’t boast a network of global data centers, its implementation of a CDN does facilitate decent global content delivery.

Liquid Web has three privately-owned data centers, two located in Lansing, Michigan, and another in Phoenix, Arizona. These centers are equipped with fully redundant networks, power, and cooling systems, ensuring that the hosting services remain uninterrupted even in the event of a power outage. They also have server locations in Amsterdam and Sydney to provide a swift and reliable hosting experience for a global audience.

Bluehost provides a 30-day money-back guarantee on all of their hosting plans. It’s a risk-free commitment where users can opt out and request a refund within the first 30 days of subscribing. Note that the refund policy does not cover add-on products like domains. So if you register a domain during the sign-up, the cost will be deducted from your refund.

Liquid Web’s refund policy is not as straightforward as Bluehost’s. They don’t provide a standard money-back guarantee. However, they do commit to ensuring customer satisfaction and will work to resolve any issues. Canceling a Liquid Web account will not automatically provide a refund, but on a case-by-case basis, they may issue refunds for any unused portion of the service.